Noticeboard

NEW! AUTUMN WINTER COVID & FLU VACCINATIONS - Over 65's can book to have your covid & flu vaccinations here at the surgery if you have online access, or via the NHS app. If you are 18-64 and in the at risk categories you can also book online or via the NHS app.  We will be releasing further clinics for 50-64 years in due course.
IMPORTANT: From 27/9/22 the surgery will CLOSE at 6pm every evening. There will be access for patients with pre-booked evening appointments.
The Dispensary will be open between 9am & 5pm only, please collect your medication within these hours. if this is a problem please contact us to make a prior arrangement . 
SICKNOTES: You can self-certificate for 7 days, if you need a note following 7 days and it is a problem that has been dealt with by the Doctor or hospital then please use the Contact us online request below.
 
If you are ringing for an appointment with the Doctor about any symptoms that could be attributed to Covid 19, you will be asked by our Receptionists if you have undertaken a Lateral Flow Test and they will advise you to do a test before arranging an appointment. 
Coronavirus guidance   Do not attend the Surgery if you have any possible symptoms of coronavirus (COVID-19) the most common of which are a recent onset of a new continuous cough and/or high temperature, even if you have an appointment. Click this link https://111.nhs.uk/covid-19 for further information

If you have a face to face appointment with a Doctor or Nurse, please wear a face covering when you attend the appointment. Thank you

If you request a Doctors appointment, we have asked our receptionists to ask about the reason for your call so they can book you an appointment with the most appropriate Health Professional and you will be offered either a telephone or face to face appointment. Do not attend the surgery unless you have an appointment arranged. 

You can continue to collect medication (please do not order too early) from the surgery but we are relying on our patients to self-isolate and not attend the surgery if they have any cough/breathing/respiratory symptoms, fever or flu/cold like symptoms. If you have any of these symptoms please ask someone else to attend the surgery if you have any medication to collect.

ONLINE MEDICATION ORDERING  If you wish to write a message to dispensary when you order medication, please write it in the box on the second page, beneath the list of medication you have ordered, not the first page (as this deletes the list of medication you want). Thank you

Medication reviews. In future on your repeat prescription list, if there is a message in bold print, please take note of it as it will be a message for you personally. (The automatic message has been removed). We are reviewing how medication reviews are carried out and you may note your review date may have been changed.

Accessibility Statement

This website is run by My Surgery Website, however the content is maintained by the business it represents. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 200% without text spilling off the screen
  • Navigate the website using just a keyboard
  • Navigate the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Telephone: 0333 433 0021

We’ll consider your request and get back to you within 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us via the email below with the subject “Accessibility Problem”.

Email: enquiries@mysurgerywebsite.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the  Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Compatibility with browsers and assistive technology

This website is designed to be compatible with the following assistive technologies;

  • NVDA with Internet Explorer
  • NVDA with Google Chrome
  • NVDA with Firefox
  • NVDA with Edge
  • NVDA with Safari
  • JAWS with Internet Explorer
  • JAWS with Google Chrome
  • JAWS with Firefox
  • JAWS with Edge
  • JAWS with Safari

How our site looks and work is based on HTML5, and we test for and support the following browsers:

  • Google Chrome (versions in support)
  • Mozilla Firefox (versions in support)
  • Internet Explorer (version 10 and above)
  • Microsoft Edge (versions in support)
  • Apple Safari (versions in support)

Technical specifications

This website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • JavaScript

UserWay accessibility Widget

The UserWay Accessibility Widget offers a broad selection of functions that patients can use to meet their individual accessibility needs.

UserWay provides the following accessibility functionality:

  • Increase Text Size
  • Stop Animations
  • Tooltips
  • Convert to Accessible Fonts
  • Highlight Links
  • Larger Cursor
  • Reading Guide
  • Dark Mode
  • Light Mode
  • Invert Colours
  • Text Spacing
  • Colour Desaturation

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

  • The structure of all the pages throughout the site may affect users using assistive technology and keyboard navigation.
  • The text will not reflow in a single column when you change the size of the browser window.
  • You cannot modify the line height or spacing of text.
  • Some form elements are missing descriptions.
  • Some elements may be missing keyboard focus.
  • You cannot skip to the main content when using a screen reader.
  • Some links identified only by colour.
  • Some link text is used for multiple different destinations.
  • Colour contrast in some areas is insufficient.
  • Some image links are missing alternative text.
  • Heading is missing text in some areas.
  • Some heading elements are not consistent.
  • An iFrame used on the site is missing a title.
  • HTML tags are used to format text in some places.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

We conduct internal testing against known accessibility issues which are not able to be found through automated testing. 

This statement was prepared on 30th June 2022. It was last reviewed on 30th June 2022 by My Surgery Website. We tested the home page and 10 random pages. Next review due 30th December 2022 by My Surgery Website

Accessible features we test manually

  • manual check against the W3C validator
  • examining microdata markup and alt text using special tools
  • checking content in a text-only browser
  • using screen readers to read text aloud
  • using disability simulation tools to browse the website

Accessible features we test using third party tools

Axe: Web Accessibility Testing

Site Improve Accessibility Checker

WAVE Web Accessibility Evaluation Tool

 
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