Appointments
Consultations for both morning and afternoon surgeries are telephone or face-to-face appointments. You can make a an appointment by ringing 01409 241215 after 08.00 am each weekday morning. If your query is non-urgent, it would really help us if you could wait until after 11am to call us. This allows urgent calls to get through and be dealt with promptly.
URGENT APPOINTMENTS. Please contact us by phone on 01409 241215 if you have an urgent medical concern that that has started in the last 24-48 hours, or an existing condition that has got suddenly worse. We try to keep phonelines open up to 11am specifically for urgent contact so we can triage urgent concerns appropriately, and so you aren't kept waiting. You can, however call at any time with an urgent medical concern.
PRE-BOOKABLE APPOINTMENTS. Advance/pre-bookable appointments can be made by telephone, online or at reception up to six weeks ahead.
Our reception staff will also be happy to arrange appointments for medicals.
There is good access into the surgery for wheelchairs and the receptionists are ready to assist any patient as necessary.
Practice Nurses
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. You can make an appointment to see the Practice Nurse on any working day and Monday & Tuesday evenings.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can do this in-person, by phone or by using online access points: SystmOne Online or NHSApp.
You can register for SystmOne Online by speaking to a member of our reception team (ID will be required).
You can register for NHS App HERE.
Enhanced Access
Bradworthy Surgery offers appointments to its patients outside normal core working hours, at evenings and weekends. You can now ring your own surgery, have the additional options explained and get booked in.
As well as pre-bookable appointments available at the surgery, on Monday and Tuesday evenings, remote pre-bookable GP appointments will also be available to all patients through LIVI, every weekday (4-8pm) and at weekends. These appointments will need to be booked by our practice staff. We hope this will offer our patients increased access to GP services, more flexibility and convenience.
